gg7slash.com ("gg7slash.com", "we", "us", or "our") respects your privacy and is committed to handling personal data responsibly.
This Privacy Policy explains how we collect, use, disclose, store, protect, and otherwise process personal data when you:
- Visit gg7slash.com;
- Contact us;
- Subscribe to our email list;
- Purchase or enquire about our services;
- Provide information, files, login credentials, or other materials for a customer project; or
- Otherwise interact with us.
Our business is based in Singapore, although visitors and customers may be located worldwide.
Our services may include creating an ebook for you, building a website to sell your ebook, and helping drive traffic to that website.
1. Who We Are
Website: gg7slash.com
Country: Singapore
Data Protection Officer: Ken
Email: dpo@gg7slash.com
Questions or requests concerning personal data or this Privacy Policy should be directed to our Data Protection Officer.
2. Personal Data We May Collect
The personal data we collect depends on how you interact with us. We may collect:
- Your name;
- Your email address;
- Information submitted through our contact forms;
- Information contained in emails or other communications;
- Account registration information;
- Order and service information;
- Invoice and transaction information;
- Customer project information;
- IP address;
- Browser information;
- Device information;
- Website usage information;
- Advertising and analytics information; and
- Other information you voluntarily provide to us.
We do not intentionally collect information that is unnecessary for providing our website or services.
3. Customer Project Information
If you purchase our ebook creation, website creation, traffic-generation, or related services, you may need to provide us with information and materials necessary to complete your project.
This may include:
- Your ebook topic;
- Your ebook business mission statement;
- The problem your ebook is intended to address;
- Your ebook outline;
- Research, notes, instructions, or other ebook information;
- Information concerning your business;
- Content, documents, images, or other project materials;
- Information concerning your intended customers or prospects;
- Information required to build or configure your website;
- Domain name and hosting information;
- cPanel or other hosting access information;
- A dedicated Gmail account used for the project;
- Information or access required for Google Analytics;
- Information or access required for Meta Pixel;
- Information necessary for traffic-generation activities; and
- Other information reasonably necessary to provide the services you purchase.
You should provide only information that is reasonably necessary for your project.
4. Personal Data About Other People
In some circumstances, customer project materials may contain personal data concerning your own customers, prospects, audience members, employees, contractors, or other individuals.
If you provide personal data concerning another person, you are responsible for ensuring that you have the appropriate permission, consent, authority, or other lawful basis necessary to:
- Provide that information to us; and
- Allow us to process that information for your project.
You should not provide unnecessary sensitive or confidential personal information concerning another individual.
We will use personal data concerning third parties only as reasonably necessary to provide the services requested or as otherwise permitted or required by applicable law.
5. How We Collect Personal Data
We may collect personal data through:
- Contact forms;
- Email signup forms;
- Order or checkout processes;
- Account registration;
- Emails;
- Customer project communications;
- Files and materials provided for customer projects;
- Cookies;
- Analytics technologies;
- Advertising pixels;
- PayPal;
- Jotform;
- Other service providers; and
- Other interactions you have with us.
6. How We Use Personal Data
We may use personal data to:
- Respond to enquiries;
- Communicate with customers and prospective customers;
- Provide information about our services;
- Process and administer orders;
- Issue and manage invoices;
- Create customer ebooks;
- Research, organise, write, edit, or develop ebook content;
- Build and configure customer websites;
- Configure website analytics;
- Configure advertising and tracking technologies;
- Perform traffic-generation work;
- Manage customer projects;
- Communicate about project requirements;
- Deliver completed work;
- Provide revisions;
- Provide customer support;
- Maintain records of services provided;
- Manage customer accounts;
- Send marketing communications where permitted;
- Analyse website usage;
- Measure website performance;
- Measure advertising effectiveness;
- Conduct retargeting or remarketing where permitted;
- Improve our website and services;
- Protect our systems, website, customers, and business;
- Prevent or investigate fraud, misuse, or security incidents;
- Resolve disputes;
- Maintain accounting, tax, and business records;
- Comply with legal obligations; and
- Establish, exercise, or defend legal rights.
We aim to collect, use, and disclose personal data only for purposes that are reasonably appropriate in the circumstances.
7. Consent
Where consent is required, we may request your consent before collecting, using, or disclosing personal data for a particular purpose.
You may withdraw consent that you previously provided, subject to applicable law, by contacting Ken (our Data Protection Officer) @ dpo@gg7slash.com.
We may need to verify your identity before processing a request.
If you withdraw consent for personal data that is necessary for us to provide a service or complete an ongoing project, we may be unable to continue providing some or all of that service.
Withdrawal of consent generally does not affect activities that lawfully occurred before the withdrawal took effect.
We may also continue to retain or process certain information where permitted or required by law.
8. Payments
We use PayPal to process customer payments.
We may send customers invoices through PayPal.
PayPal handles payment card information. We do not directly store customers' complete credit or debit card details on our website.
We may receive transaction-related information from PayPal, including:
- Your name;
- Your email address;
- Invoice information;
- Payment amount;
- Payment status;
- Transaction information; and
- Other information associated with the transaction.
We may retain appropriate transaction records for accounting, tax, customer support, fraud prevention, dispute resolution, or legal purposes.
PayPal processes personal data according to its own privacy practices.
9. Email Marketing
We use AWeber for email marketing.
If you subscribe to our email list, we may use your email address to send you:
- Newsletters;
- Educational content;
- Business updates;
- Promotional messages;
- Information about our services;
- Special offers; and
- Other marketing communications.
You can unsubscribe from marketing emails at any time by using the unsubscribe link contained in our emails.
You may also contact us to withdraw your marketing consent.
Unsubscribing from marketing communications does not prevent us from sending necessary service-related or transactional communications concerning an order, invoice, project, support request, or existing customer relationship.
10. Cookies and Similar Technologies
Our website uses cookies and similar technologies.
These technologies may be used for:
- Essential website functionality;
- Security;
- Remembering settings;
- Website analytics;
- Understanding how visitors use our website;
- Measuring website performance;
- Advertising measurement;
- Retargeting or remarketing; and
- Improving our website and marketing.
Some cookies are necessary for our website to function.
Other cookies, including certain analytics and advertising cookies, are non-essential.
Our cookie-consent controls allow visitors to reject non-essential cookies.
Rejecting non-essential cookies does not prevent cookies that are strictly necessary for the operation or security of the website from being used.
Please see our Cookie Policy for additional information.
11. Google Analytics
We use Google Analytics to help us understand how people use our website.
Google Analytics may process information such as:
- Browser information;
- Device information;
- IP-related information;
- Pages viewed;
- Website interactions;
- Referral information; and
- Other technical or usage information.
We use this information to understand website performance and improve our website, services, and marketing.
12. Meta Pixel, Advertising and Retargeting
We use Meta Pixel and may use Meta Ads.
These technologies may collect or receive information relating to visits to and interactions with our website.
We may use this information to:
- Measure advertising performance;
- Measure conversions;
- Understand how visitors interact with our website;
- Create or measure advertising audiences;
- Conduct retargeting or remarketing; and
- Improve advertising campaigns.
Visitors may use our cookie-consent controls to reject non-essential advertising cookies where available.
We do not sell personal data to third parties in exchange for money.
However, certain privacy laws may define some advertising-related transfers as a "sale," "sharing," or similar activity even if money is not exchanged.
Where applicable law provides additional opt-out rights, those rights will apply as required.
13. Artificial Intelligence and ChatGPT
We may use ChatGPT, provided by OpenAI, to assist with customer projects.
Customer-provided materials may be entered into ChatGPT when reasonably necessary for project-related work such as:
- Researching or organising information;
- Developing ebook content;
- Drafting content;
- Editing or improving content;
- Structuring information;
- Developing project ideas;
- Assisting with website content; and
- Other project-related activities.
Because ChatGPT is provided by a third party, information entered into the service may be processed through systems operated by OpenAI or its service providers.
Customers should avoid supplying personal, sensitive, confidential, or other information that is not reasonably necessary for their project.
Where practical, unnecessary personal information should be removed from project materials before it is provided to us.
We also aim to avoid submitting unnecessary personal information to AI services.
14. Contractors and Freelancers
We may use contractors or freelancers to help complete customer projects.
Where reasonably necessary, they may receive access to customer information or project materials required to perform their assigned work.
We aim to limit access to information that is reasonably necessary for the work being performed.
Where appropriate, persons working on customer projects are expected to handle customer and project information responsibly and confidentially.
15. Third-Party Service Providers
We use third-party service providers to operate our business, website, and customer projects.
These currently include or may include:
- Namecheap — domain name, website hosting and related services;
- PayPal — payments and invoicing;
- AWeber — email marketing;
- Google Analytics — website analytics;
- Meta — Meta Pixel, advertising, and retargeting;
- Jotform — website forms;
- OpenAI/ChatGPT — AI-assisted project work; and
- Contractors or freelancers involved in customer projects.
These third parties may process personal data according to their own privacy policies, terms, and legal obligations.
We may also disclose personal data where reasonably necessary:
- To comply with applicable law;
- To respond to lawful requests from authorities;
- To protect our rights or property;
- To protect customers or other individuals;
- To investigate fraud or security incidents;
- To enforce agreements; or
- Where otherwise permitted or required by law.
16. Customer Accounts and Login Credentials
Some customer projects require temporary access to online accounts or systems.
These may include:
- Domain registrar accounts;
- Web-hosting accounts;
- cPanel;
- A dedicated project Gmail account;
- Google Analytics;
- Meta Pixel;
- Advertising accounts; or
- Other project-related services.
We use customer login credentials only as reasonably necessary to provide the requested services.
Where practical, we recommend that customers create dedicated project accounts or temporary credentials instead of providing access to unrelated personal accounts.
Customers should:
- Use unique passwords for project accounts;
- Avoid giving us passwords used for unrelated accounts;
- Use temporary or project-specific passwords where possible;
- Enable available account security protections;
- Avoid providing credentials that are not necessary for the project; and
- Contact us if access needs to be changed or revoked during the project.
17. Passwords After Project Completion
We do not retain customers' passwords after the project is complete.
Once the project has been completed and the relevant account access is no longer required, passwords or login credentials retained on our end will be deleted.
Customers should also take their own security precautions immediately after the project has been completed.
We strongly recommend that customers:
- Change passwords that were provided to us during the project;
- Revoke our access to accounts that we no longer need to access;
- Remove any temporary user accounts or permissions created for us;
- Review authorised users and connected applications;
- Revoke unnecessary sessions, tokens, permissions, or integrations; and
- Enable or update two-factor authentication or other security protections where available.
Deleting passwords on our end does not automatically remove access that may have been separately granted through an account's user, administrator, application, integration, or permission settings.
Customers are therefore responsible for changing passwords and revoking access after project completion where appropriate.
18. Passwords and Retained Project Files
Passwords and account credentials are treated separately from completed project files.
Although we may retain certain completed project files for legitimate support, revision, accounting, business, or legal purposes, we do not intentionally retain customer passwords as part of those completed project files after the project is complete.
Customers should avoid including passwords directly inside documents, ebooks, notes, images, or other files that are intended to become part of the permanent project record.
If a password or other login credential appears in a project file that would otherwise be retained, we will remove the credential from the retained copy or delete that copy once the credential is no longer required.
19. Data Security
We take reasonable administrative, organisational, and technical measures intended to protect personal data in our possession or under our control against risks such as:
- Unauthorised access;
- Unauthorised collection;
- Unauthorised use;
- Unauthorised disclosure;
- Unauthorised copying;
- Unauthorised modification;
- Accidental loss;
- Inappropriate disposal; and
- Similar risks.
The level of protection used may depend on the nature and sensitivity of the information involved.
Customers also play an important role in account security and should follow the credential-management recommendations contained in this Privacy Policy.
No internet transmission, email service, website, cloud platform, computer system, or electronic storage method can be guaranteed to be completely secure.
20. Data Retention
We retain personal data only for as long as reasonably necessary for the purposes for which it was collected and for legitimate business or legal purposes.
Different types of information may therefore have different retention periods.
Passwords and Login Credentials
Customer passwords are not retained after the project is complete.
Once access is no longer necessary following project completion, passwords or login credentials retained on our end will be deleted.
Customers should change passwords and revoke our access following completion of their project.
Completed Project Files
We may retain completed project files and associated customer project information where reasonably necessary to:
- Provide revisions;
- Provide customer support;
- Maintain records of work completed;
- Resolve disputes;
- Maintain accounting or tax records;
- Meet legal or regulatory requirements; or
- Establish, exercise, or defend legal rights.
Retention of project files does not mean that passwords should continue to be retained.
Where personal data is no longer reasonably necessary for a business or legal purpose, we may:
- Delete it;
- Securely dispose of it;
- Anonymise it; or
- Remove the means by which it can be associated with an identifiable person.
We do not intend to retain identifiable personal data indefinitely simply because it might be useful in the future.
21. International Processing and Transfers
gg7slash.com is based in Singapore, but some service providers we use operate internationally.
Personal data may therefore be processed, transferred, accessed, or stored outside Singapore or outside the country where you live.
These providers may include:
- Google;
- Meta;
- PayPal;
- AWeber;
- OpenAI;
- Namecheap;
- Jotform; and
- Other service providers involved in our business or customer projects.
Where required by applicable law, we take appropriate steps to ensure that personal data transferred outside Singapore receives a standard of protection comparable to that required under Singapore's PDPA.
22. Personal Data Breaches
If we become aware of a personal-data breach, we will assess the circumstances and take reasonable steps to:
- Contain the incident;
- Investigate what happened;
- Reduce or prevent further harm;
- Address the cause of the incident; and
- Determine whether notification obligations apply.
Where a personal data breach is notifiable under Singapore law, we will notify the Personal Data Protection Commission as soon as practicable and within the applicable statutory timeframe, and notify affected individuals where required.
23. Your Privacy Rights
Depending on the law applicable to you and subject to applicable exceptions, you may have rights relating to your personal data.
These may include the right to:
- Request access to personal data we hold about you;
- Request information about certain uses or disclosures of your personal data;
- Request correction of inaccurate or incomplete personal data;
- Withdraw consent where applicable;
- Request deletion where applicable;
- Request a copy of certain information;
- Object to or restrict certain processing where applicable;
- Opt out of certain marketing activities; and
- Make a complaint or enquiry concerning our handling of personal data.
Not every right applies in every jurisdiction or circumstance.
We may also be permitted or required to retain certain information despite a deletion request.
We may need to verify your identity before fulfilling a privacy request.
To make a request, contact Ken (our Data Protection Officer) @ dpo@gg7slash.com.
24. Access and Correction Requests
You may contact our Data Protection Officer to request access to personal data about you that is in our possession or under our control, subject to applicable legal requirements and exceptions.
You may also request correction of inaccurate or incomplete personal data.
We may request information reasonably necessary to:
- Verify your identity;
- Locate the relevant information; and
- Understand the scope of your request.
We will handle requests in accordance with applicable law.
25. Children
Our website and services are intended for individuals who are 18 years of age or older.
We do not intentionally offer our services to children under 18.
If we become aware that we have collected personal data from a person under 18 in circumstances where we should not have done so, we may take reasonable steps to delete or otherwise appropriately handle that information.
26. Third-Party Websites
Our website may contain links to websites, applications, or services operated by third parties.
Those third parties have their own privacy policies, terms, and security practices.
We are not responsible for the privacy practices, security, or content of third-party websites or services.
We encourage you to review a third party's privacy policy before providing personal information to it.
27. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes may be made to reflect:
- Changes to our services;
- Changes to our website;
- Changes to our technology;
- Changes to the service providers we use;
- Changes to our business practices; or
- Changes to applicable laws or regulatory requirements.
When this Privacy Policy is updated, we will change the Last Updated date at the top of this page.
We encourage visitors and customers to review this Privacy Policy periodically.
28. Contact Our Data Protection Officer
If you have questions, requests, concerns, or complaints relating to this Privacy Policy or our handling of personal data, please contact:
Data Protection Officer: Ken
Email: dpo@gg7slash.com
Website: gg7slash.com
Country: Singapore
Please provide sufficient information for us to understand and respond to your request.
We may need to verify your identity before providing access to personal data or acting on certain privacy requests.
